We're here to answer your questions and help with your skincare needs
Have questions about our products or need skincare advice? Fill out the form below and our team will get back to you as soon as possible.
Address:
31 Broad Street, Birmingham B1 2HF, United Kingdom
Phone: +44 121 632 9047
Email: [email protected]
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
We recommend starting with our basic routine: cleanser, serum, and moisturizer. If you have specific concerns, contact us for personalized recommendations based on your skin type and needs.
Skincare results vary by individual and product. Generally, you may notice improvements in hydration within days, while other benefits may take 4-8 weeks of consistent use to become visible.
Yes, you can layer serums, but we recommend applying them from thinnest to thickest consistency and allowing each to absorb before applying the next. If you're unsure, contact us for guidance.
Many of our products are formulated to be gentle, but individual reactions can vary. We recommend patch testing new products and consulting with us if you have specific sensitivities.
Store products in a cool, dry place away from direct sunlight. Keep lids tightly closed to maintain product integrity. Some products may benefit from refrigeration check individual product guidelines.